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Customer campaign launched

WPD’s fifth annual customer awareness campaign has launched as part of the company’s Power for Life initiative. 

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RIIO-ED1 Business Plan

Ofgem confirms fast track for WPD Business Plan.

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Connection Surgeries

Come along to one of our Connection Surgeries to discuss your connection requirements.

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Power cuts

We aim to inform you as far in advance as possible if we need to perform maintenance on our network in your area – but unfortunately some power cuts are unplanned. If you are experiencing a power cut please contact us to report it. You should also get in touch if you need further help and advice or if there is something else you think we need to know about.

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Who we are

Western Power Distribution is the electricity distribution network operator for the Midlands, South Wales and the South West.

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Serving our customers

We deliver electricity to over 7.8 million customers over a 55,300 square kilometre service area covering the Midlands, South Wales and the South West.

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We care about the environment

As a business we are committed to protecting the environment and constantly look to reduce our impact
on it.

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If you’re planning a to add or change a connection to our electricity network, please visit our Connections pages where you can find out what to do. You can now also apply for any connection online via our online connections application facility.

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Can we help?

Emergency information

East Midlands
0800 056 8090
West Midlands
0800 328 1111
South Wales
0800 052 0400
South West
0800 365 900

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Do we serve your area?

Check if you are covered by our network encompassing 7.8 million customers over a 55,300 square kilometre distribution area.

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Power cuts in your area

Sometimes power cuts do happen, but when they do, we're ready to restore your electricity as soon as possible. Find out if we are working on an issue in your area at the moment.

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Ready to make a connection?

Apply to get connected to our network, modify your current connection or get a budget estimate or feasibility study.

 Apply online

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Priority services

We have special arrangements in place for vulnerable customers who depend on electricity and for whom power cuts may be particularly worrying.

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Network planning consultation

Stay up-to-date with the latest information on our current network planning consultations.

Brechfa Forest Connection

Customer service

The importance of getting it right first time, every time.

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